Welcome to Firstbase Accounting Support
Whether you're considering Firstbase Accounting or already a subscriber, we ensure a streamlined experience with our platform.
New to Firstbase Accounting?
Learn about our services by emailing getstarted@firstbase.io. Our team is ready to assist with the information you need to get started.
For Subscribers:
A dedicated bookkeeper is assigned to your account upon subscription. Connect with them via the Bookkeeper Chat for transaction inquiries.
Accessing Bookkeeper Chat:
- Log in to your Founder Dashboard.
- Go to the accounting section.
- Click on the Bookkeeper Chat tab. (Refer to the image provided for guidance.)
Discover detailed communication features of the Bookkeeper Chat here.
We're dedicated to a responsive, supportive experience, making financial management straightforward for you.
Comments
2 comments
hello, my name is Stiven Temkeng. I need to get a refund, because i bought a service by mistake and haven't use it at all and want get my money back. It is blocked in my country, that's why i want a refund on my card. I have already sent you the receipts by email. My email adress: steve@platikakmestniy.net
OMG how long it will take only change the name on responsibility party and onwer? I wanna continue my next task but i filled my husband name on it because i didn't know that i need to notary the address. it has been 10 days since i submit a request and mailroom payment already near to next payment. i really dont understand this kind of big service is so slow????? no active support and phone number?
Please sign in to leave a comment.